Simple managed-service pricing

Start for $199. Continue for $249 a month.

Activation includes clinic-specific implementation and your first 30 live days. Monthly service begins only after your clinic affirmatively chooses to continue the same approved overflow scope.

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No per-minute billingThe approved overflow scope is flat-priced, including the first 30 live days in the $199 activation.
Affirmative continuationYour clinic decides whether to continue at $249 per month.
No surprise retroactive chargeA scope change requires advance notice and new written terms.
What each price covers

Implementation first. Managed coverage after.

The live-service clock begins only after the clinic's forwarded-line acceptance test passes.

Activation
$199one time
  • Clinic knowledge and call-flow mapping
  • One clinic, one line, configured overflow schedule
  • English and Spanish scenario testing
  • AI and possible-recording disclosure in the opening
  • Urgent-call rules and no-medical-advice boundaries
  • Phone provisioning, forwarding plan, and go-live verification
  • First 30 live days of managed phone overflow
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Monthly continuation
$249per month
  • Same approved clinic, line, and overflow scope
  • After-hours, lunch, weekend, busy, and unanswered-call coverage
  • Appointment and refill request capture for staff review
  • Call recordings and transcripts when enabled
  • Clinic fact and instruction updates
  • Managed review and response tuning
  • Measured call-volume reporting
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Billing boundaries

The clinic stays in control.

01

Activation follows agreement

Eligibility, service scope, and both signatures come before Pat sends one private, clinic-bound $199 Stripe Checkout Session.

02

Live days follow acceptance

Payment does not start live service. The first 30 days begin only after the real forwarded-line tests pass.

03

Monthly service follows confirmation

We ask on service days 23 and 27. Silence stops service on day 30 instead of starting a monthly charge.

Scope and written terms matter.Prices cover one clinic, one line, and the configured overflow schedule. Materially different sustained volume or requirements need new written terms; nothing is charged retroactively. An activation refund is limited to an AnswerOtter-controlled inability to meet the written go-live criteria, subject to the signed agreement and applicable law. Only an exact verified duplicate charge or a separately approved pre-implementation refund may be automated; disputes, service-quality refund requests, and ambiguous provider outcomes require review.

Ready to discuss fit?

Tell Pat about your clinic, phone system, coverage windows, and call-handling needs. An inquiry by itself does not start service or billing.

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